our services
Administrative SUPPORT
Inbox Management: Organize, prioritize, and respond to emails on your behalf.
Data Entry & Database Management: Accurate entry of business data, client information, or records into your systems.
Calendar & Appointments Management: Coordinate meetings, schedule appointments, send reminders.
Document Elaboration & Management: Create, edit, format, and organize business documents and templates. Photos not included. Scanning not included.
Administrative Communication: Prepare and send client communications, internal memos, and simple newsletters.
OPERATIONS SUPPORT
General Customer Service: Respond to basic client inquiries, provide information, and ensure customer satisfaction.
Client Onboarding Assistance: Prepare welcome emails, forms, contracts, and follow-up sequences for new clients.
CRM Maintenance: Manage updates on your CRM system.
Lead Management: Track prospects and update client status or interactions. Cold calls not included.
Bookkeeping: Transaction categorization, simple reconciliations (bank and credit card), invoice and payment tracking, expense and receipts management, basic monthly financial reports (P&L, Balance sheet, Cash flow, others on demand).
Marketing Support
Website Administration: Update content, post blogs, maintain basic website operations (non-development tasks).
Social Media Maintenance: Schedule posts, engage with the audience, and monitor inbox across up to 3 platforms. Includes content creation & Canvas Design. Platforms supported: Instagram, Linkedin, Facebook, Google Business Profile, Thumbtack, Yelp.
Executive Support
Travel & Event Coordination: Research, plan, and book business or personal travel, conferences, and company events.
Digital Organization: Organize your cloud files, create standardized folder structures, implement naming conventions, and declutter your digital workspace for faster access and better productivity. Photos included. Scanning included.
Project Management: Communicate with teams, vendors, and clients to ensure seamless operations. Monitor internal processes and report issues proactively.
Personal Remote Assistance: Support with personal scheduling, gift purchases, reservations, and other life admin tasks.